Questions people often ask us
We hope the answers below cover most of your questions. If there's anything else
you'd like to ask us you can always pick up the phone and call us on
0800 328 8239
(24-hour freephone).
What are the pros and cons of a quick sale?
If you sold your house on the open market you might reach a higher price. However,
you also face the uncertainties of the housing chain with buyers dropping out at
the last minute and disrupting your move. Because we buy directly from you, we can
guarantee you a sale to a timetable that suits you.
How do your prices compare to an open-market sale?
We usually pay between 75% and 90% of the open-market value. You may achieve a higher
price through an estate agent on the open market but you'd also have the uncertainties
of finding a buyer, the risk of a chain collapsing and any associated estate agency
fees involved in selling your house.
What will it cost me?
There are no hidden fees with our service - no extra estate agency, legal or valuation
costs.
How do I find out if you can help me?
See our Getting started page,
contact us
online, or call us on 0800 328 8239
(24 hour freephone number).
Very helpful and understanding. As pensioners we were worried about money problems and ill health. The family (as we call them!) took away the stress and confusion. Within 4 weeks we had the money in the bank.
Mr & Mrs A, Brighton
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