Frequently Asked Questions

We appreciate that you may have questions about a quick, direct property sale.

Below are some of the questions that people often ask us. Don't forget you can always pick up the phone and call us on 0800 328 8239 (24-hour freephone). We'll be happy to answer any other questions you may have.

How long does a sale take?

If speed is important we can usually exchange within two to three weeks. We always work closely with you throughout the sales process, keep you up to date with what's happening, and recommend solicitors who we know will act quickly too.

If you don't want to move out of your premises we can also find solutions which will allow you to lease-back and even buy back the property at a later stage, to avoid disruption to your staff and customers.

I am in arrears with loan repayments secured on the property - can you still help me?

Yes, we usually can, as long as you have some equity in the property.

We'll assess if a quick property sale is best for you or whether short-term equity could enable you to sell at an open-market price. We can also offer you the opportunity to stay on as tenants through our lease back scheme, which means you can buy the property back from us at a fair price (agreed in advance).

How quickly do I have to leave the property?

We fit in with your circumstances.

What will it cost me?

There are no hidden fees with our service - no extra estate agency, legal or valuation costs.

If your property is already for sale with a commercial or estate agent, you may have to pay them a fee, but you won't have to pay us anything. Unlike some companies who charge for a survey before they will even make you an offer, we'll give you a valuation without cost or obligation. We'll also pay your legal fees on the sale.

What sort of properties do you buy?

We buy all types of commercial property, mainly retail, office and industrial.

Do you buy property in any condition?

Yes. Many of the properties we buy are in need of some improvement, which is why they are often harder to sell through estate agents.

Do you buy properties in all areas?

Yes. We are a national company and buy properties throughout England, Scotland, Wales and Northern Ireland.

How do your prices compare to those I'd get from an estate agent?

It depends on a number of factors, including the type and location of the property. We usually pay between 75% and 90% of the open-market value.

You're more likely to achieve a higher price on the open market but there are no guarantees of a quick sale, plus you'll still have to pay additional costs such as estate agency fees. We also help you to find a solution beyond the property sale - whether it be lease-back schemes or a quick release of funds for your next property.

Do you buy properties with tenants in situ?

Yes. We're happy to give you a quick property sale with tenants in place, even non-paying tenants.

How long do I have to decide whether to accept your offer?

Our offer is valid for 28 days. You may still be able to proceed when this date has passed, although we might have to reassess your situation and update our offer.

As the company name depicts, this recent transaction was conducted quickly and to my complete satisfaction, with professional efficiency and courtesy.

Agreed payment was received in full on the stated date, with absolutely no fuss or bother, and paying my legal fees was a refreshing gesture and much appreciated.

All in all it has been a pleasurable experience and I have no hesitation in recommending your service to any future client.

Mr J, Middlesbrough